Dell Book Publishing

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

01

Information We Collect

Dell Book Publishing ("Company", "we", "us", or "our") collects information provided directly by users when interacting with our website, book publishing services, support team, or related creative service channels.

  • Name, email address, phone number, and billing information
  • Project details, manuscripts, files, and creative materials shared with us
  • Payment and transaction-related information
  • Communication records between clients and our support team
  • Technical information such as IP address, browser type, and device data

We only collect information necessary to provide, manage, improve, and support our publishing, writing, design, marketing, Amazon KDP support, and independent publishing support services.

02

Payment Collection & Service Providers

Payments for Dell Book Publishing services are collected through JBFam. Before payment, your proposal or invoice identifies the contracting service provider, the payment-collecting business and the billing descriptor you should expect on your statement.

Payment collection does not imply ownership of Dell Book Publishing by JBFam. Relevant billing and transaction information may be shared with JBFam and payment providers to process payments, refunds and billing inquiries. Project information is shared with service providers only as necessary to deliver agreed services.

03

How We Use Your Information

The information we collect may be used for the following purposes:

  • To provide book publishing services, editing, design, writing, and marketing support
  • To process payments and manage billing activities
  • To communicate project updates and respond to inquiries
  • To support Amazon self publishing, Dell Book Publishing, and platform setup
  • To improve our website, services, and customer experience
  • To maintain security, prevent fraud, and protect our business operations
04

Information Sharing & Disclosure

Dell Book Publishing does not sell, rent, or trade client information to third parties.

  • Trusted service providers assisting with payment processing or technical support
  • Authorized team members involved in publishing, design, marketing, or project support
  • Legal authorities when required under applicable laws or regulations
  • Business protection purposes, including fraud prevention and security enforcement

All authorized third-party providers are required to maintain confidentiality and use information only for approved business purposes.

05

Data Security

We implement reasonable security measures to help protect client information, manuscripts, publishing assets, and creative project materials from unauthorized access, misuse, or disclosure.

  • Secure website encryption technologies
  • Restricted internal access to client data
  • Secure payment processing systems
  • Confidential handling of manuscripts and project materials

While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

06

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, website performance, analytics, and service-related communication.

  • Remember visitor preferences and settings
  • Analyze website traffic and visitor behavior
  • Improve website functionality and performance
  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

07

Data Retention

We retain client information only for as long as necessary to fulfill business, legal, operational, publishing, or customer support requirements.

  • Project files may be retained for future support or revisions
  • Payment and billing records may be stored for accounting and compliance purposes
  • Communication records may be retained for customer support and service improvement

Information no longer required may be securely deleted or anonymized.

08

Your Rights & Choices

Depending on applicable laws, users may have rights related to their personal information, including:

  • Requesting access to personal data
  • Requesting correction of inaccurate information
  • Requesting deletion of personal data where applicable
  • Opting out of promotional communications

To request assistance regarding your information, project records, or service-related communication preferences, please contact us directly.

09

Third-Party Links

Our website may contain links to third-party websites, publishing platforms, payment processors, or external services. We are not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of any third-party services they visit or use through our website.

10

Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

If we become aware that personal information from a minor has been submitted to our website, we will take reasonable steps to remove such information.

11

Changes to This Privacy Policy

Dell Book Publishing reserves the right to modify or update this Privacy Policy at any time. Updates become effective immediately upon publication on our website.

Your continued use of our website, book publishing services, Amazon KDP support support, independent distribution support, or related creative services following any policy updates constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us at info@dellbookpublishing.com or call us at (512) 361-7002 .

Website: https://dellbookpublishing.com/

Have Questions About Your Privacy?

Our team is happy to clarify anything. Reach out with your question and our team will respond.

Business information: Dell Book Publishing is an independent publishing services business. Business name: Dell Book Publishing LLC. Payments are collected through JBFam; your proposal or invoice identifies the contracting entity, payment collector and expected billing descriptor before payment.

Independent services: We are not affiliated with Dell/Delacorte, Penguin Random House, Amazon or other named retailers. Platform names describe potential service destinations, not partnerships. Listing and distribution depend on platform requirements and acceptance. Sales, rankings, reviews and royalty rates are not guaranteed.

Services are quoted according to project scope. Refunds, revision allowances, fees and schedules are explained in your written proposal and the linked policies.

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